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|Standard Delivery||$3.99||3-7 Business Days*|
|Express Delivery||$6.99||1-3 Business Days*|
|eGift Card Via Email||Free||Within 5 Minutes|
Gift cards can be purchased online at giftcards.justjeans.com.au or in store and are redeemable online at justjeans.com.au and in Australia stores. Gift Cards and other items cannot be purchased in the same transaction.
Gift Cards may be used at Just Jeans stores in Australia and online at justjeans.com.au.
You can either choose to receive a physical Gift Card via post using standard or express delivery or an eGift Card via email. Standard delivery costs $3.99 and will arrive in 3-7 business days and Express delivery costs $6.99 and will arrive in 1-3 business days.
An eGift Card is a Gift Card that is delivered via email. eGift Cards are delivered within minutes to the nominated email and can be redeemed online or in store. To redeem in store simply print the eGift Card or scan directly from a mobile device. Note: eGift Cards will be activated 24 hours after purchase.
eGift Card orders are ordinarily delivered within 5 minutes of an order. However, email carriers and other issues can delay your order. If you don’t receive your eGift Card within 4 hours of purchase, please contact us.
Physical Gift cards and eGift Cards expire three years after the issue date or until no amount remains on the gift card. Any balance that remains on the Gift Card after expiry will not be available for use.
A Gift Card ordered online can be loaded with any value between $20 and $250.
No, you will need to make two separate transactions for Gift Cards and other items.
Yes, you can create a custom message of up to 400 characters including spaces during checkout.
Yes, you can order multiple gift cards and eGift Cards in the one transaction.
Yes, you can specify up to 10 delivery addresses. You will need to specify the items for each delivery package during the ordering process. Note: you will be charged a delivery fee for each address.
You can check your balance at giftcards.justjeans.com.au/checkbalance or at any Just Jeans store in Australia.
You can check your balance and transaction history online at giftcards.justjeans.com.au/checkbalance.
Treat your Gift Card like cash. Lost and stolen Gift Cards will not be replaced or refunded.
Unfortunately you are unable to exchange Gift Cards as they are treated like cash.
Unfortunately you are unable to return or refund Gift Cards as they are treated like cash.
Unfortunately, once an order is submitted online it is unable to be cancelled.
No, once a Gift Card has been purchased the value on it is unable to be increased.
We do accept orders globally through our website, however Gift Cards will only be delivered to Australian businesses and residential street addresses in Australian currency.
No. Gift Cards that are issued in Australian Dollars are valid for online purchases only through this site and at Australian Stores.
Yes, please visit our Corporate Gift Card website at giftcards.justgroup.com.au.
Yes, you are unable to use your Gift Card to purchase gift cards.
Payments can be made using Visa, Mastercard and PayPal.
Your information and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. You can identify this by looking at the URL address "https," the "s" indicates you are in a secure area employing SSL. Your browser may also give you a pop-up message that you're about to enter a secure area.
The gift card issuer is Just Jeans Pty Ltd (“Just Jeans”) ABN 72 004 890 037. A lost, stolen or altered gift card will not be replaced, refunded or redeemed. Once activated the gift card is: redeemable for merchandise at Just Jeans stores and online in the country of issue; not redeemable for cash and is not a negotiable instrument; not able to be reloaded; partially redeemable. Gift cards expire three years after the issue date or until no amount remains on the gift card. Cash, refunds or credits will not be given for any unused amount after the gift card expires.
Contact Us anytime via email.
Phone 9am - 5:30pm weekdays AEDT.
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