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Ensure that you have downloaded the latest updates for your browser. Alternatively, visit the how to shop page for detailed steps on how to make a purchase. If you are still experiencing issues, please contact our online customer service team. Note: Purchases can also be made over the phone.

Monday to Friday 9:00am to 5:30pm AEST
Australia 1800 001 185
New Zealand 0800 559 327
International + 61 3 9420 0418
Email: Use the contact us form

I am unable to view the product images

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  • Go to the login link at the top right hand corner of page and then click "Forgot Password?" Enter your email address and we will send you another password.
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My payment method was not accepted

Ensure that you have submitted the correct credit card or gift card number, card identification number and expiry date. Also check that you have sufficient funds in your account. If you are still having problems try an alternative payment method or contact your bank. If all else fails, contact our friendly online customer service team.

Monday to Friday 8:00am to 6:00pm AEST
Australia 1800 001 185
New Zealand 0800 559 327
International+61 3 9420 0418

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  • Resubmit your query and make sure you have entered a valid email in the contact us form.

MY EMAIL PROVIDER HAS BLOCKED JUST JEANS NEWSLETTER EMAILS

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